Privacy Policy | EventLogCentral

Effective Date: 1/6/2025 Last Updated: 1/6/2025

EventLogCentral (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website (https://eventlogcentral.com) or use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect information from and about users of our website and services in several ways:

a. Information You Provide Directly

Account Information: When you sign up, we collect your name, email address, password, and billing information (if applicable).
Support Requests: When you contact us for support, we collect your name, email address, and any other details you provide.
User Feedback: If you provide feedback or participate in surveys, we may collect the information you provide.

b. Automatically Collected Information

Log Data: We collect details about your visits, such as IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic.

c. Third-Party Information

We may receive information from third-party services if you integrate them with our platform (e.g., payment processors or analytics providers).

2. How We Use Your Information

We use the information we collect to:

Provide and Improve Our Services:
- Facilitate account creation and manage your use of EventLogCentral.
- Process payments and manage subscriptions.
Personalize Your Experience:
- Tailor content, recommendations, and features based on your preferences.
Communicate with You:
- Send transactional and promotional emails, respond to inquiries, and provide support.
Analyze and Improve:
- Understand user behavior, improve our services, and develop new features.
Legal Compliance:
- Enforce terms of service, comply with legal obligations, and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

a. Service Providers

We share your data with third-party providers who perform services on our behalf, such as:

Payment processors (e.g., Stripe, PayPal)
Analytics tools (e.g., Google Analytics)
Email marketing platforms

b. Legal Obligations

We may disclose your information if required by law or if we believe such action is necessary to:

Comply with legal processes or government requests.
Protect our rights, users, and the security of our services.

c. Business Transfers

If EventLogCentral is involved in a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies to:

Remember your login session and preferences.
Analyze how visitors interact with our website.
Provide personalized content.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Log data is retained as per your subscription plan’s retention limits.

6. Your Privacy Rights

a. General Rights

You have the right to:

Access and review your personal information.
Request corrections to inaccuracies.
Delete your personal information (subject to legal and contractual limitations).

b. GDPR Compliance (for EU Users)

If you are located in the European Economic Area (EEA), you have the following additional rights:

The right to data portability.
The right to restrict or object to processing.
The right to lodge a complaint with your local data protection authority.

c. CCPA Compliance (for California Users)

If you are a California resident, you have the right to:

Request a report on the categories of personal information collected and shared.
Opt-out of the sale of your personal information (we do not sell data).

To exercise your rights, contact us at support@eventlogsocial.com.

7. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure server storage, and regular security reviews. However, no system can be 100% secure.

8. International Data Transfers

If you access EventLogCentral from outside the United States, your data may be transferred to and processed in the United States or other countries where we operate. By using our services, you consent to such data transfers.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before submitting any information.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed.

12. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

EventLogCentral
Email: support@eventlogcentral.com
Website: https://eventlogcentral.com